Privacy Policy
1. Introduction
Optivon respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://optivon.co.uk.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business name: Optivon
Website: https://optivon.co.uk
Email:
Optivon operates as a supplier of research peptides intended for laboratory and research use only.
3. Information We Collect
We may collect and process the following personal data:
a) Information You Provide
Name
Billing and shipping address
Email address
Phone number
Payment confirmation details (we do not store card or bank details)
Account registration details (if applicable)
b) Automatically Collected Information
IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Cookies and similar technologies
4. How We Use Your Information
We use your data to:
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Process and fulfil orders
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Communicate with you about your order or enquiries
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Provide customer support
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Improve our website and services
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Detect fraud or misuse
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Comply with legal and regulatory obligations
We will never sell your personal data to third parties.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
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Contractual necessity – to fulfil orders you place
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Legal obligation – for tax, accounting, and regulatory compliance
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Legitimate interests – to operate and improve our business
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Consent – where required (e.g. marketing communications)
6. Payments
Payments are processed securely via third-party payment providers. Optivon does not store or have access to your full payment details.
Payment providers may include:
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Bank transfer services
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Card payment processors
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Open banking providers
Each provider processes your data in accordance with their own privacy policies.
7. Cookies
Payments are processed securely via third-party payment providers. Optivon does not store or have access to your full payment details.
Payment providers may include:
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Bank transfer services
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Card payment processors
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Open banking providers
Each provider processes your data in accordance with their own privacy policies.
8. Data Sharing
We may share your data only with trusted third parties necessary to operate our business, such as:
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Payment processors
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Courier and delivery services
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Website hosting and analytics providers
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Professional advisers (accountants, legal advisers)
All third parties are required to protect your data and use it only for specified purposes.
9. Data Rentention
We retain personal data only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Meet legal, tax, or accounting requirements
When data is no longer required, it is securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, contact us at:
CS@optivon.co.uk
11. Data Security
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, contact us at:
CS@optivon.co.uk
12. Research Use Disclaimer
Products sold by Optivon are intended strictly for research and laboratory use only and are not intended for human or veterinary consumption. Personal data collected is used solely for legitimate business and compliance purposes.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: CS@optivon.co.uk